Testimonials

Warm and Personal Approach

We worked with Team Junell on selling our property in Reno and we loved their warm and personal approach which made communication very easy.

We loved their extensive knowledge and and keen observance of the market, their integrity and consistency in dealing with things small and big, their hard work to make the best of any opportunity and the talent of bringing it all together for the good of all parties involved.

It was a rare experience of a blended professionalism and human kindness. Thank you!

– Corina & Jim B.

Easy to Talk to and Helpful

The first day I met Annette, her smile was inspiring and impressive. I could tell right away that Annette was an honest person when I first met her. She was so easy to talk to and very helpful as well. I have already talked with my cousin about using the Junell Realty Group to sell their house in the future too!

– Terry F.

Perfect Fit

Jennifer and her family moved to Nevada from California and were referred to us by their agent in California. They had very specific requirements in a home. Their agent in California said, “When I asked Jennifer how her weekend went, she said I couldn’t have picked a more perfect agent. She told me you were so helpful, drove them around so they could get a good feel of the different areas and the best part – you really listened, you only showed them property that fit their wants and needs. You found them the perfect property, helped them determine a good offer price, submitted the offer and had it accepted a day later. From California to Nevada in one weekend. You’re amazing!”

– Jennifer W.

Exceptional Customer Service

Jay and his partner, Paul, relocated from Texas to Reno with his Mom, who had recently purchased a home through the Junell Realty Group. Jay said, “You did such a phenomenal job helping Mom with her house, there was never a moment of hesitation as to who we would want to help with our own purchase.”

The house that they liked already had an offer on it. Annette advised Jay and Paul on how to best structure their offer in a multiple offer situation and successfully got their offer accepted.

“We really appreciated how quickly you responded to calls and emails with what appeared to be a genuine intent to help. Truly exceptional customer service from the whole staff.”

– Jay S.

Excellent Communicator

The best thing our agent in Redding did was connect us with you. In our stressful time of selling our home in Redding and purchasing in Reno, you were our light of calm. We appreciated your advice and help. We told our agent in Redding that if he ever has clients who need help in Reno and Sparks to definitely refer you. You are such a great listener and an excellent communicator. Thank you for all your help!

– Bud and Donna W.

Credentials and Experience

The Junell Realty Group was amazing. Our sale was not planned. Our house was not ready. The three of us (sellers) did not live in Reno, or near each other. Annette and her team rose above these challenges, and more. In less than six weeks, the Junell’s had our house prepped and shown, and we were entertaining 5 serious offers – one of which we accepted.
Our Mom had passed away suddenly in April. Another person, who had shared her home, later stripped it of all furnishings and decorations, damaging the house in his haste.
When my sisters and I regained access in August, our Mom’s once warm and inviting home was in a sorry state. Not being local, we weren’t sure where to begin the process of repairing and selling. We asked Ian, our excellent Keller Williams realtor in Glendora, to find us a good realtor in Reno. He recommended the Junell’s, and two others: all top performers in their Reno office.
Annette Junell met us at the house and quickly took stock of our situation. She formulated and clearly explained a plan for repairing the house and getting it to market quickly. Without a place to sit, she stood patiently answering all of our questions for more than hour. We never interviewed the other agents. We didn’t need to.
Because of her local knowledge and business relationships, Annette was able to coordinate the repair, repainting, and cleaning of our Mom’s house in just a couple of weeks, and at reasonable cost. She then had it expertly photographed, and began the showing process in person, and on line. Concurrently, she and her office manager, kept my siblings and I constantly updated, coordinating paperwork, and answering all questions in a timely and clear manner. This, despite one sister working in Ukraine with its 10-hour time difference and less than dependable communications.
Selling a house is rarely enjoyable or easy for anyone. But it’s especially daunting when it’s occasioned by the sudden loss of a loved one. The Junell’s went above and beyond in flexibility, communication, and execution. My sisters and I highly recommend them to everyone.
Thank You!

-Tim P.