Testimonials

Gave us time and attention we needed

We were referred to Annette by our realtor in the San Francisco Bay Area. When we first started looking for a new home, Annette drove us around, pointed out things that we wouldn’t normally notice and she never made us feel rushed. Annette and her team go at your pace. We ended up buying a new build home that we love, and we thank Annette for introducing us to that development. Annette always gave us the time and attention we needed, we really appreciated it. She was so flexible and helpful when we could not be there in person. We would always recommend her and her team to anyone.

-Brad & May W.

Genuinely good people who work well as a team

We have completed three real estate transactions in the last three years, two of which were very professionally managed by the Junells. We found them to be knowledgeable and willing to take on all manner of concerns and address each professionally. They and their staff were immediately responsive to our concerns and were great resources for who might be able to solve whatever problem we brought to the table. They always had the willingness to go the extra mile whether on the sale or buy side of the transaction. Their contacts throughout the area made it easy to get the solutions we needed and to bring each of the transactions to a satisfactory conclusion.

I was impressed with Annette’s kind persistence over many months and her understanding of our situation and willingness to hang in there with us. She always followed up with me when we had agreed she would–not too soon or too long after our agreed upon contact time. I never felt I couldn’t discuss problems and I never felt pressure, but I did feel genuine caring.

I rarely recommend services when asked, however, I feel confident in recommending the Junell Group to anyone looking for help selling or buying real estate. They are genuinely good people who work well as a team on behalf of their clients.

-Alan & Jan R.

Knowledgeable about the Reno-Sparks real estate market

When I decided to make a move, I reached out to the Junell’s. I had been attending the Retired Living Truth Series, and the Junell’s seemed like good people. I felt they would have my best interests in mind. I found the Junell Group to be very knowledgeable about the Reno-Sparks real estate market. They provided good advice about pricing the house and responding to the property disclosure documentation. I never felt under pressure about anything during the entire process. If I were starting the home-selling process today, I would choose to work with them again.

-Betty G.

Lines of communication were always open

After attending some of the seminars, I felt comfortable working with Annette and the group. The original plan was for me to move into Brookdale with Junell Moves Made Easy’s assistance, have an estate sale, clear out my home and put it on the market. That went awry with COVID-19 and the shutdown of non-essential businesses. In other words, no estate sale. The team moved forward by coordinating my move to Brookdale, bringing in the furniture I wanted and setting up my new place. Instead of an estate sale, they did an online sale, put the items my family wanted to keep into a storage unit until they could travel to the area, and had the home professionally cleaned to go on the market. Within a couple of days on the market, my home received multiple offers. With Annette’s help I accepted one offer and closed on the sale in 2 weeks. The lines of communication were always open and I appreciated that. If I had a question, all I needed to do was call; if they did not have an immediate answer they would find the answer to my question and call me back. If I were to have to repeat the experience of selling a home I would want the same team of individuals that I had. Everyone I dealt with was very professional and knowledgeable in what we had to do. We all had to be very flexible and work under difficult circumstances. Everyone went out of their way to assist me through a challenging experience. My family and I are most appreciative, grateful, and thankful for their expertise.

-Mary D.

We knew how much they cared about their clients

We had previously used the Junell Group in the sale and purchase of our home. From that experience we knew how much they cared about their clients. When we decided we wanted to move again, Annette was our first call. We found the home we loved before we put our home on the market. Annette negotiated a better price on the home and had the sellers agree to give us time to get our home sold. In less than a week, we had multiple offers on our home and accepted an offer over asking price. Due to the COVID-19 crises, the buyers on our home backed out of the contract a week before close. It was so stressful! I was so worried about losing our dream home. Annette put our home back on the market, at the higher price, and within 1 day we had a full price offer on our home!

We would never use anyone else. Even though there were stressful moments, the team communicated well with us and were quick to take care of our needs. The whole team worked extra hard to get us in our home that we love!

-Jeri & Bruce B.

They do so much for the Senior Community

We chose the Junell Group to sell our home because of all they do for the senior community by lecturing at OLLI and providing the Retired Living Truth Series. We couldn’t have made a better choice. When everything runs smoothly, it is really easy to shine. It is when things go sideways that the true professionals stand out. We got the privilege of experiencing the Junell’s professionalism because our sale was far from smooth and traditional! Everyone performed way outside their job description with all the problems, delays, pressure and surprises that finally accomplished a really good sale in spite of COVID-19. What a crazy time. Nothing was normal so we all had to meet new problems as they came up and I think we and the Junell Group all did it well. What a truly nice group of people to work with!!!!

-Bob & Terry S.