We want to provide you with a letter of recommendation for all your help in the successful short sale of our home on Amber Lane.
It was very clear from the outset that you cared deeply about our situation. We know the majority of short sales aren’t successful and it was obvious you were VERY knowledgeable about the short-sale process and had a solid plan for what it would take to maximize our chance of success.
From the beginning you impressed us with your thorough knowledge of the marketplace. You certainly did your homework and came very well prepared for our initial meeting and were very cognizant of the pride we had in our home.
This was a very challenging time for us, and we were very anxious about the situation we found ourselves in . To help relieve our anxiety you conducted weekly discussions with us, and during those you actively sought feedback and together we continuously refined our strategy and action plans. The results were excellent!
We know you spent an inordinate amount of time on our behalf continually in contact with our lender to negotiate and move the short sale process along, while at the same time keeping us, and the buyer up to date on progress. We have since seen other friends going through the same process – WITHOUT THAT LEVEL OF SUPPORT – and we are incredibly pleased with the care and effort you put in on our behalf.
Needless to say we were very relieved when you called to say that you not only had final short sale approval, but that you also had in writing a full release from our lender. What a fantastic result!!
There is no doubt in our minds that we achieved a better outcome than we would have from the mortgage company due to your knowledge and service. The final result was an incredible relief to us, and we will always be grateful for the service, expertise, and hard work you put in on our behalf.
Thank you from the bottom of our hearts!
Ken & Cheryl Colby
