Dear Annette & Brett,
I want to thank you so much for all the hard work that went into the purchase of my new home. As you know, I was a first time homebuyer, so I was totally relying on your expertise to guide me through the process as smoothly as possible. I was very impressed with your friendly, customer-oriented approach.
I had loved the home the moment I walked through the door. Unfortunately, another buyer had offered a much higher price. I was so disappointed when my offer wasn’t accepted. However, you pushed to have me put in back-up position. I dragged my feet about signing the backup offer since I figured there was no way I was going to get the home. I was so excited when you told me the original buyers backed out and my offer was accepted!
The sellers had refused to hold money for the previous buyers, but you negotiated to hold $9,000 in escrow for repairs. Your honesty, integrity, and great negotiating skills were much appreciated.
Your team did a fabulous job! It was truly a pleasure working with you. I’ll definitely get in touch with you again when I’m ready to sell and will of course recommend your excellent service to anyone I know. Again, thank you for all your hard work and for making my first real estate transaction a great experience.
Sincerely,
Alice Yamada